Business Plan 2025

Transforming how people
experience cities.

An audio-first AI platform that turns every walk into a conversation with the city itself. Powered by conversational AI, local knowledge, and human curiosity.

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01

Executive Summary

The Opportunity

The global audio guide and tourism market is valued at $2.5B+ and growing at 15% annually, yet remains dominated by static, pre-recorded content that can't adapt to individual interests or answer questions in real-time. We're revolutionizing this space with conversational AI-powered audio tours that feel like walking with a knowledgeable local guide who responds to your curiosity, adapts to your route, and reveals stories you'd never find in a guidebook.

Brand Architecture

BEMO + citypal Platform

Two brands, one powerful platform. BEMO is the consumer app people love. citypal is the enterprise platform that powers it all.

🧭

BEMO

Consumer Brand

Your exploration companion. BEMO walks with you, talks with you, and helps you fall in love with every place you visit. Global appeal. Friendly. Human.

Target: Travelers, explorers, curious locals
Positioning: "Your AI exploration companion"
App Stores: iOS, Android (Q2 2026 launch)
Business Model: Freemium ($9.99/mo premium)
🏙️

citypal

Enterprise Platform

The spatial AI platform powering BEMO and white-label solutions for cities worldwide. Infrastructure. Intelligence. Integration.

Target: Cities, tourism boards, cultural institutions
Positioning: "Spatial AI for cities"
Offerings: White-label apps, API, content tools
Business Model: Licensing, revenue share, API
Why This Architecture Works
🌍
Global Brand Appeal
BEMO is friendly, approachable, and culturally neutral—perfect for global expansion.
🏢
Enterprise Credibility
citypal signals seriousness to cities and tourism boards—platform thinking, not just an app.
Dual Revenue Streams
B2C subscriptions via BEMO + B2B licensing via citypal = diversified business model.

What We Do

BEMO is an audio-first AI exploration companion powered by the citypal platform. Users simply put in their earbuds, open BEMO, and walk—their AI companion narrates their journey, answers questions, points out hidden gems, and adapts routes in real-time based on interests and environmental conditions. Behind the scenes, the citypal platform provides the spatial intelligence, content infrastructure, and white-label capabilities that scale this experience to cities worldwide.

Why Now

  • AI Breakthrough: Large language models have reached the quality threshold for natural, contextual conversation
  • Post-Pandemic Tourism Boom: International travel has rebounded to record levels with travelers seeking more meaningful, local experiences
  • Smartphone Ubiquity: 85% of tourists use smartphones for navigation and recommendations
  • Audio-First Trend: Explosive growth in podcasts and audiobooks demonstrates preference for audio consumption while mobile

Business Model

B2C: Freemium subscription model ($9.99/month or $79/year) with city-specific premium tours
B2B: White-label partnerships with cities, tourism boards, and cultural institutions
B2B2C: Revenue sharing with local businesses and tour operators

Traction to Date

50+
Cities Mapped
1,000+
Stories Created
10
Partner Cities (Pipeline)

The Ask

We are raising a $3M seed round to scale our AI infrastructure, expand city coverage to 100+ destinations, build out the team, and launch our Early Partnership Program with 3 pilot cities.

02

Market Opportunity

Market Size

$2.5B
Audio Guide Market (TAM)
Global audio tour and guide market size, growing 15% annually
$180B
Tourism Tech Market (SAM)
Addressable market including travel apps, guides, and experiences
1.4B
Annual International Tourists
Pre-pandemic levels exceeded, with 6% annual growth projected

Market Trends

📱

Mobile-First Tourism

85% of travelers use smartphones for trip planning and navigation. Mobile tourism apps grew 300% since 2019.

🎧

Audio Content Explosion

Podcast listenership up 45% since 2020. Audiobook market growing at 25% annually. Users prefer audio while mobile.

🤖

AI Assistant Adoption

ChatGPT reached 100M users in 2 months. Consumers now expect conversational AI in everyday tools.

🌍

Authentic Local Experiences

72% of travelers prefer "living like a local" over traditional sightseeing. Demand for personalized, story-driven experiences.

Target Customer Segments

🎒

Curious Travelers

Ages 25-45, frequent international travelers, podcast listeners, value authentic local experiences over tourist traps

Market Size: 180M globally
🏛️

Cultural Enthusiasts

Ages 35-65, museum members, history buffs, architecture lovers, willing to pay premium for quality content

Market Size: 120M globally
🚶

Urban Explorers

Ages 20-50, enjoy walking cities, avoid group tours, tech-savvy early adopters, value spontaneity and discovery

Market Size: 250M globally
03

Product & Technology

Core Platform Features

🎧

Audio-First Experience

Phone stays in your pocket. Eyes on the world, not on a screen. Natural, conversational narration that feels like a friend guiding you.

🗣️

Conversational AI

Ask questions, get instant answers. "What's that building?" "Where can I get coffee?" citypal responds naturally in real-time.

🗺️

Adaptive Routing

Routes adjust to weather, your pace, interests, and time available. Discover hidden gems based on where you are and what you love.

🧠

Learning Intelligence

citypal learns your curiosity—history buff, foodie, architecture geek. Adapts without filtering out serendipity.

🌍

Local Knowledge Graph

Partnerships with historians, locals, and cultural experts. Real stories, not Wikipedia summaries.

🔒

Privacy-First Design

Location data never leaves your device. No tracking, no selling data. Ethical AI that respects users.

Technology Stack

AI & Machine Learning

  • • GPT-4 and Claude for conversational AI
  • • Custom fine-tuned models for each city
  • • RAG (Retrieval-Augmented Generation) for factual accuracy
  • • Real-time context awareness and adaptation
  • • Multilingual support (12+ languages)

Infrastructure

  • • React Native for iOS/Android apps
  • • Node.js/TypeScript backend
  • • PostgreSQL + vector database for knowledge graph
  • • AWS infrastructure with edge computing
  • • Real-time audio streaming and synthesis
04

Business Model

👤

B2C: Consumer

Freemium Model
Free tier with basic tours in 5 cities
Premium: $9.99/month
Unlimited cities, offline mode, priority support
Annual: $79/year
34% savings, exclusive content
$280 LTV
Projected 3-year customer lifetime value
🏛️

B2B: Cities & Tourism

SaaS Licensing
$5K-50K/year per city based on size
White-Label Platform
Custom branded apps for cities
Revenue Share
20% of consumer subscriptions from their city
$180K ARR
Average contract value per city partnership
🤝

B2B2C: Partnerships

Local Business Spotlights
Featured recommendations, $500-2K/month
Cultural Institutions
Museum/landmark partnerships, custom content
Tour Operators
Affiliate revenue, 15% commission
$45K ARR
Per-city partnership revenue potential

Revenue Projections (Years 1-4)

Year 1
$420K
5K paying users
10 cities
Year 2
$2.8M
35K paying users
30 cities
Year 3
$12M
120K paying users
75 cities
Year 4
$38M
350K paying users
150 cities
Long-Term Vision

The Path to $1B Revenue

citypal is uniquely positioned to become the dominant platform for location-aware AI experiences. Here's how we scale to unicorn status.

🚀
Years 5-7

Market Dominance

$100M-$300M
  • 500+ cities globally
  • 5M paying subscribers
  • 100+ white-label deployments
  • Platform becomes industry standard
🌍
Years 8-10

Platform Expansion

$300M-$750M
  • 1,000+ cities (every major destination)
  • 15M paying subscribers
  • New verticals: education, corporate, entertainment
  • API licensing to travel/navigation apps
🦄
Year 10+

Unicorn Status

$1B+
  • 25M+ paying subscribers
  • Spatial AI OS for any location-aware app
  • M&A of complementary travel/AI companies
  • International expansion at scale

Five Key Scaling Levers

🌐
1. Geographic Expansion

Every city with 500K+ population is addressable. 4,000+ cities globally = massive TAM. Network effects: more cities = more valuable platform.

💰
2. User Monetization Depth

Upsell premium features: offline mode, custom voices, professional tours, group experiences. Average revenue per user grows from $80/year to $200+/year.

🏷️
3. White-Label at Scale

Every major city becomes a $500K+ ARR customer. 200 white-label deployments at $500K each = $100M recurring revenue alone.

🔌
4. Platform & API Revenue

License our spatial AI layer to navigation apps (Google Maps, Apple Maps), travel platforms (Airbnb, Booking), and automotive (Tesla, Mercedes).

📈
5. New Verticals

Apply technology to education (field trips), corporate (team building), entertainment (AR experiences), real estate (property tours), and museums.

🛍️
6. Marketplace Economics

Local businesses, tour operators, and content creators pay for access to our audience. Take 20-30% of transactions. Airbnb "Experiences" model but AI-native.

The Math to $1B

25M
Paying Subscribers
@ $120/year ARPU
= $3B potential
200
White-Label Cities
@ $500K/year each
= $100M recurring
API
Platform Licensing
Navigation, travel, automotive
= $200M+ potential
Conservative Blended Revenue Estimate
$1B+ ARR
Within 10 years, assuming 40% market penetration
💡
Why This is Achievable
  • Winner-take-most market: Network effects and city partnerships create natural moats. First mover advantage is massive.
  • Platform economics: Marginal cost per additional city/user approaches zero. High gross margins (75%+) enable aggressive growth.
  • Multiple revenue streams: Not dependent on single business model. B2C, B2B, B2B2C, and API all contribute.
  • Precedent exists: Spotify (50M to 400M users in 8 years), Duolingo (10M to 80M in 5 years). Travel/education markets are larger.
  • Spatial AI infrastructure: Once built, applicable to infinite use cases beyond tourism. We become the OS for location-aware AI.
05

Go-To-Market Strategy

Dual-Brand Strategy

BEMO drives B2C growth. citypal drives B2B partnerships. Together, they create a flywheel: consumer demand attracts cities, city partnerships expand reach, reach drives more consumers.

🧭

BEMO (B2C)

Freemium app on iOS/Android. Global consumer brand focused on exploration, discovery, and curiosity.

🏙️

citypal (B2B)

White-label platform for cities. Enterprise-grade infrastructure powering custom-branded experiences.

Phase 1: Foundation (H2 2025 - Q1 2026)

Technical Development

  • • Complete core AI architecture and intelligence layer
  • • Build city knowledge graph and content pipeline
  • • Optimize audio streaming and spatial awareness
  • • Internal testing and refinement

Partnership Development

  • • Target 3 pilot cities: Barcelona, Edinburgh, Charleston
  • • Direct outreach to tourism directors
  • • Finalize partnership agreements
  • • Co-create local content with partners

Phase 2: Beta & Public Launch (Q2-Q4 2026)

📱

BEMO Beta Launch (Q2)

TestFlight beta in 3 pilot cities with 1,000 users. Gather feedback and iterate on BEMO consumer experience.

🎯

BEMO Public Launch (Q3)

iOS/Android app store launch. 5K paying subscribers target. citypal white-label deployment for pilot cities.

💬

Marketing (Q4)

Influencer partnerships, content marketing, SEO strategy. Build brand awareness.

Phase 3: Scale (2027+)

Expand to 50+ Cities

  • • Major tourist destinations (Paris, Rome, Tokyo)
  • • Emerging markets (Latin America, Southeast Asia)
  • • Smaller heritage towns (US National Parks, UNESCO sites)

Growth Channels

  • • Performance marketing (Google, Meta, TikTok)
  • • Partnerships with Airbnb, Booking.com
  • • Hotel/hostel integrations
  • • Educational institutions (study abroad programs)
06

Competitive Landscape

SolutionAudio-FirstConversational AIAdaptive RoutesLocal StoriesWhite-Label
citypal (us)
Rick Steves Audio Europe⚠️
Google Maps / Apple Maps
GetYourGuide / Viator⚠️
Detour (defunct)⚠️
The AR/Wearables Opportunity

Meta Glasses Make Us MORE Valuable

Smart glasses and AR wearables validate our thesis: audio-first, real-time AI experiences are the future. But Meta doesn't have our content moat or city partnerships. Our strategy: complement, not compete.

🕶️

Hardware Players

Meta Ray-Ban Smart Glasses: Visual recognition, hands-free AI, real-time translation
Apple Vision Pro / AR Glasses: Spatial computing, immersive experiences
AI-Enabled AirPods: Audio-only spatial awareness
What They're Good At:
Hardware, visual AI, real-time processing, consumer reach
🧠

citypal's Role

Narrative Intelligence: Telling stories, not just identifying objects
Curated Local Knowledge: Expert partnerships, verified content
Contextual Depth: Understanding what's interesting, not just what's visible
What We're Good At:
Content curation, city partnerships, spatial AI layer, privacy-first

Platform-Agnostic Strategy

📱
Today
Smartphones (iOS/Android)
🕶️
Tomorrow
Smart Glasses (Meta, Apple)
🚗
Future
In-car, IoT, Everywhere
Core Thesis: citypal becomes the "Spatial AI Operating System" that powers location-aware experiences across ALL devices. Hardware-agnostic content and intelligence layer.
Why We Win With AR/Wearables
  • Content Moat: City partnerships = exclusive content Meta/Apple can't replicate
  • Trust: Cities won't partner with Meta (privacy concerns). They partner with us.
  • Focus: We're 100% focused on spatial storytelling. For them, it's a feature.
  • Business Model: B2B2C with cities = revenue stream they're not pursuing
🤝Partnership Opportunity
  • "citypal-powered on Meta Ray-Ban": We provide content layer, they provide hardware
  • Revenue Share: License our spatial AI to wearable manufacturers
  • API Integration: Their visual AI + our narrative intelligence = superior product
  • Acquisition Target: If we execute well, we become strategic acquisition for Apple/Meta

Our Advantages

  • First-mover in conversational AI tours: No competitor has natural two-way conversation
  • Audio-first by design: Others are screen-first with audio bolted on
  • Real local partnerships: Co-created content, not scraped Wikipedia
  • White-label platform: Enables city partnerships competitors can't match
  • Privacy-first ethos: Differentiation from big tech
  • Platform-agnostic: Work across smartphones, smart glasses, in-car systems. Not tied to hardware.

Risks & Mitigations

Risk: Meta/Apple smart glasses dominate
Mitigation: Platform-agnostic strategy. We power their experiences, not compete. Become integration partner or acquisition target.
Risk: Google/Apple enters space directly
Mitigation: Local partnerships, white-label, superior content quality. Cities won't partner with big tech. We become acquisition target.
Risk: AI hallucinations / accuracy
Mitigation: RAG architecture, human verification, local expert review. Transparent about AI limitations.
Risk: Slow city partnership sales cycles
Mitigation: Dual B2C track, freemium model proves demand. Cities come to us.
Risk: User acquisition costs
Mitigation: Organic growth via city partnerships, influencer seeding, viral product design.
07

Financial Projections

MetricYear 1Year 2Year 3Year 4
Total Revenue$420K$2.8M$12M$38M
B2C Subscriptions$180K$1.5M$7M$24M
B2B City Partnerships$200K$1M$4M$11M
B2B2C Partnerships$40K$300K$1M$3M
Total Costs$1.8M$3.5M$8M$20M
Personnel$900K$1.8M$4M$10M
AI Infrastructure$400K$800K$1.5M$3M
Marketing & Sales$300K$600K$1.8M$5M
Other (Legal, Ops, etc.)$200K$300K$700K$2M
EBITDA-$1.38M-$700K+$4M+$18M
Gross Margin
75%+
By Year 3 (software margins)
CAC Payback
6 months
At scale with organic growth
Break-Even
Month 30
With seed funding runway
08

Team & Advisors

Founder

Liam Trampota

Founder & CEO

Product builder and technologist with deep passion for AI, cities, and human connection. Previously built consumer applications and spatial experiences. Obsessed with making technology that brings people closer to the world around them.

📍 Based in the US🔗 LinkedIn

Key Hires (Year 1)

✍️
Head of Content
Local story sourcing, historian network
🤖
Lead ML Engineer
AI model optimization, voice synthesis
🤝
Head of Partnerships
City tourism boards, B2B sales
📱
Senior Mobile Engineer
iOS/Android app development
09

Roadmap & Milestones

1

Foundation & Development

H2 2025
  • Complete core AI architecture
  • Build city content pipeline
  • Recruit founding team
  • Secure initial partnerships
2

Technical Validation

Q1 2026
  • Internal testing & refinement
  • City knowledge graph v1
  • Audio streaming optimization
  • Partnership agreements finalized
3

BEMO Beta Launch

Q2 2026
  • Launch BEMO beta in 3 pilot cities
  • 1,000 TestFlight users
  • Core conversational AI v1
  • First citypal white-label deployment
4

BEMO Public Launch

Q3 2026
  • BEMO iOS/Android app store launch
  • 3 cities live
  • 5K paying subscribers
  • Multilingual support (5 languages)
5

Scale & Product Evolution

Q4 2026
  • Expand to 10 cities
  • 20K subscribers
  • Offline mode
  • Series A fundraise preparation
6

International Expansion

2027
  • 50+ cities globally
  • European & Asian markets
  • 12+ languages
  • Advanced personalization features
10

Investment Ask

Raising
$3M
Seed Round

Use of Funds

Team (4-6 hires)40%
AI Infrastructure & Tech25%
Content & City Expansion20%
Marketing & Partnerships10%
Legal & Operations5%

Key Milestones (18 months)

📱
Product Launch
iOS/Android in 30 cities across 5 countries
👥
User Growth
35K paying subscribers, 150K free users
🏛️
Partnerships
3 city partnerships, 1 white-label deployment
💰
Revenue
$2.8M ARR, clear path to profitability

Why Now?

The convergence of accessible AI, post-pandemic tourism boom, and audio-first consumption habits creates a once-in-a-decade opportunity. We have the team, technology, and initial partnerships to capture this market before incumbents react.

Schedule a Meeting →
Contact
hello@citypal.com
Let's build the future of urban exploration together.